Scientific Games’ SCiQ Technology Provides Retail, Supply Chain Enhancements to North Carolina Education Lottery
Scientific Games has initiated the deployment of its cutting-edge SCiQ retail technology across North Carolina Education Lottery (NCEL) retailers, a strategic move aimed at enhancing the retail system for Scratch-Off games. This rollout will see the installation of 1,000 SCiQ units at various lottery retailers throughout the state, reinforcing NCEL’s commitment to modernizing its operations.
In fiscal year 2024, NCEL Scratch-Off games generated impressive retail sales exceeding $2.9 billion, positioning the Lottery among the top 15 globally in terms of performance for instant game lotteries. This remarkable achievement evidences the demand and potential for further innovations in the lottery sector.
SCiQ is poised to optimize supply chain efficiency, significantly boosting Scratch-Off game sales by providing real-time inventory management data. This data enhances the functionality of Scientific Games’ SciTrak predictive ordering system utilized by NCEL, ensuring that retailers have the right products available at the right time.
Michael Martin, Vice President of Retail Solutions at Scientific Games, stated:
“We applaud the NCEL team for their foresight in recognizing the necessity for advanced technology that streamlines the management and sales processes for Scratch-Off games. Scientific Games is excited to deliver added value to our partnership with NCEL through the SCiQ system and looks forward to collaborating with NCEL retailers to simplify and enhance the sales process for Scratch-Offs.”
Enhancing Operational and Reporting Efficiency in North Carolina
The adoption of SCiQ technology is set to elevate both operational and reporting efficiencies for retailers across North Carolina. In addition, it will enrich the customer experience, thanks to innovative digital displays showcasing available games, thus capturing player interest effectively.
Mark Michalko, CEO and Executive Director of the North Carolina Education Lottery, concluded:
“We are thrilled to introduce SCiQ to our retailers statewide, providing them with a streamlined approach to manage and sell NCEL Scratch-Off games effectively. We anticipate that this advanced technology will refine inventory management through detailed, store-level analytics and ultimately drive increased sales that support education funding in our state.”
Scientific Games stands as the largest provider of lottery games globally and has rapidly positioned itself as a leading lottery systems technology partner across North America. The company serves more than 150 lotteries in 50 countries, delivering games, technology, analytics, and comprehensive services tailored to meet the evolving needs of the gaming market.
The SCiQ system introduces fully integrated digital menu boards for sleek product display, automated inventory management to minimize stock-outs, and provides real-time, store-specific sales data alongside market basket performance reports. These features collectively foster a more robust retail environment.
Notably, SCiQ technology is already making waves at both chain and independent retailers in more than a dozen U.S. markets and has recently made its debut in Europe, signaling a significant expansion of its influence on the global lottery retail landscape.
As the gambling industry continues to innovate, the adoption of platforms like SCiQ exemplifies the convergence of technology and operational efficiency, paving the way for enhanced sales performance and a superior player experience.
For industry stakeholders, embracing such innovative technologies will not only streamline operations but also effectively harness consumer insights, ultimately contributing to sustainable growth in the competitive lottery market.
